CSI and HuLoop Partner to Bring AI-Powered Efficiency to Community Banks Using NuPoint® Core System

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AUBURN, Calif. & PADUCAH, Ky.--(BUSINESS WIRE)--Sep 9, 2025--

HuLoop Automation, a leader in AI-powered work intelligence for community and regional banks, and CSI, a leading provider of end-to-end financial software and technology, today announced they have entered into a partnership to deliver AI-driven efficiency enhancements to banks leveraging CSI’s NuPoint® Core Banking System.

Through this partnership, NuPoint customers will gain access to HuLoop’s AI-based Work Intelligence Platform, which is built with the needs of community and regional banks in mind. At the core of HuLoop’s Human-in-the-Loop ethos, Intelligent Agents (digital workers) collaborate with people to eliminate time-consuming manual work while empowering employees to focus on higher-value, cognitive activities.

“Community banks and credit unions are under pressure to grow without adding headcount at the same rate. By integrating HuLoop into CSI’s NuPoint ecosystem, we’re making it easier for institutions to deploy the power of AI automation quickly, securely and in a regulator-friendly way,” said Todd P. Michaud, President & CEO of HuLoop Automation. “Our Human-in-the-Loop design ensures that automation enhances people’s work instead of replacing it.”

Delivered through a radically simple, fast and affordable no-code platform, HuLoop unifies Productivity Discovery, Workflow Orchestration, Process Automation, Document Processing, and Automated Testing. Together, these modules enable a wide array of bank-specific use cases, from accelerating account onboarding to streamlining lending and collections workflows, to reducing compliance burdens and automating software testing, all designed to complement the capabilities of CSI’s NuPoint Core Banking System.

“At Legends Bank, we see tremendous value in combining CSI’s NuPoint with HuLoop’s Work Intelligence platform,” said Jeremy Hoard, EVP & Chief Banking Officer of Legends Bank. “It’s helping us automate back-office tasks and improve operational efficiency, which allows our team to focus more on delivering exceptional service to our customers.”

Community and regional banks face mounting issues as they seek to grow while managing costs and regulatory complexity. These challenges include:

• Customer onboarding delays from duplicate data entry across multiple systems.
• Compliance burdens strain staff as regulatory reporting, audits, and fraud monitoring consume valuable capacity.
• Document overload in lending and customer account management processes leads to errors and approval bottlenecks.
• Employee fatigue rises as bank staff spends around 30% of their time on repetitive, low-value tasks that can easily be automated.

HuLoop’s AI Work Intelligence platform addresses these challenges by combining automation with human oversight. By deploying Intelligent Agents across multiple banking workflows, institutions can accelerate onboarding, simplify compliance, streamline lending, and improve staff productivity, enabling bankers to spend more time with customers and less time on tedious manual work.

“At CSI, we’re committed to helping our customers maximize the value of their core banking investments,” said Jason Young, vice president of product management at CSI. “By partnering with HuLoop, we’re extending NuPoint with proven AI-based automation capabilities that simplify operations, improve productivity, and help institutions deliver exceptional service in an increasingly digital world.”

About HuLoop Automation

HuLoop Automation is a comprehensive AI-based future of work platform for financial institutions, retailers, and other industries, providing organizations of all sizes with industry-specific tools that streamline work, automate manual processes, and increase efficiency. Driven by its "human-in-the-loop" philosophy, HuLoop Automation is dedicated to improving the workers' experience by giving them more time to be more productive. Learn more at www.huloop.ai.

About CSI

As a forward-thinking software provider, CSI helps community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies. In addition to its 60-year reputation for personalized service, CSI is shaping the future of banking by swiftly deploying advanced solutions that help its customers rival their competition.

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CONTACT: Media ContactsHuLoop Automation

Patrick Guilshan

[email protected]

(678) 781-7232CSI

Emma Chase

[email protected]

512-917-4319

KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA KENTUCKY

INDUSTRY KEYWORD: SOFTWARE DATA ANALYTICS ARTIFICIAL INTELLIGENCE BANKING DATA MANAGEMENT PROFESSIONAL SERVICES TECHNOLOGY FINTECH

SOURCE: HuLoop Automation

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PUB: 09/09/2025 05:07 AM/DISC: 09/09/2025 05:06 AM

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